“Let your Haters be Motivators!” I read this quote this morning. I like it. Sometimes confrontations with others can get the best of us. Then all that is left is the worst of us and that “worst” isn’t pretty. I have a co-worker who has little patience for calls from the public. She gets very irritated when people hem and hum and umhhhaam before they get to what they wanted to say. She said it wastes her time. I understand, I take these same calls. I realized that a lot of these people are lonely and can keep someone on the phone for an extended period of time to talk to someone. I have sense of developing relationships with customers, sure I may only see them a short 2-5 minutes, but within that time I have small conversations. I’ve noticed that a lot of people purchase things from us that are solitary activities. There is not a day that goes by that someone gets excited when I ask what they are making. I enjoy seeing pictures of what people make and I am able to appreciate the work that goes into making anything.
I notice that some of my customers are hoarders. They will admit it. They buy things that they will not use, but have to purchase just to have. I’m guilty of it myself. I sometimes get a glimpse into tiny places they don’t let anyone else see. These tiny places are happy places.
How can this bring out the worst in me? I lose my patience. A full day of questions, can really wear someone down. I noticed on the weekly report, I had over 600 people come through my register. Sometimes I lose patience with the volume of items that people purchase. 100 sheets of paper that are sold individually and are all different can take a little time to ring up. Or several hundred Christmas ornaments can make me a little impatient. My attitude can drastically affect the people around me.
The other day I lost my patience. I was short with someone. I had a bad attitude. I said some things I shouldn’t have said. I told someone I couldn’t do what they asked me to do. I lost control. I had to repeat myself over and over. I’m sure I would have been punished if my boss had seen me. It was probably posted all over the social networks what a bad cashier I am, within minutes of the confrontation. “Good manners is measured in how we are able to deal with others who don’t have any manners.” I admit I was a horrible example of anything resembling good manners.
In my position I am to see this in others and intervene. No one intervened in my situation. I was in the wrong. There is a feeling of guilt that I can’t seem to shake. Its knowing that I can’t right the wrong. I don’t get a do over.
“Whatever you do, work at it with all your heart, as working for the Lord, not for men.”
Remember that Christ is ever present.
I am thankful for God’s mercy and grace, especially the times when I am someone who gives little grace or mercy to others and am not deserving. I don’t like being the person, others hate.